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Cheap Insurance

Running out of material can be very costly. The “opportunity cost,” or lost potential income, has a negative effect on business. It means taking away time from other jobs in order to go and reorder...

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UofCTS Online Courses Endorsed by the National Tile Contractors Association...

San Diego, CA – February 11, 2016 – The University of Ceramic Tile and Stone (UofCTS), the leading developer of online educational coursework for the tile and stone industry, has received endorsement...

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The Truth About Sealers

  Tile and stone sealers can be very beneficial for making tile, stone and grout more stain resistant, less likely to collect dirt, more resistant to efflorescence, and easier to clean and to keep...

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Show Up For Success

  If you don’t show up on the job you’re not just letting other people down, you’re letting yourself down!  Showing up is a reflection of your self-respect, which is the fuel that makes us feel good...

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Installers: Best Defense is Offense

When there’s a problem with a tile installation it’s typically the tile installers that are blamed. The product manufacturers will say installation constitutes acceptance. This is the standard...

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Choose the Right Tile for the Job

Make sure that the tile products you sell, specify or install in interior or exterior applications are suitable for the intended use. Tiles in wet applications should be slip-resistant and meet the...

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Grout Color Variations

If you don’t prepare your client in advance about what they should expect from a tile or stone installation, then when the job is done, they may react as if it is a failure. The best way to avoid these...

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Customer Approvals

You know the old sayings: “measure twice, cut once” or “installation constitutes acceptance” or “better safe than sorry”….. Well, how true they are! Not everyone sees things the same way when it comes...

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Ask Customers the Right Questions

Don’t mislead your customers! That only leads to false expectations, which leads to unhappy customers, and could end up being an expensive problem for you! Whether you’re a tile installer, a tile...

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Choosing the Right Tile Size

  If you haven’t already noticed, when you use a large tile in a small room, it makes the room appear bigger.  Some people assume the opposite and want to use smaller tiles in smaller rooms.   It’s...

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